Gym Membership Rules & Regulations


Amp't Up Fitness designed the Membership Policies ("Policies") and the club rules, including rules listed here and rules posted in clubs ("Rules") to ensure a safer and more enjoyable environment in which to exercise. So, please be thoughtful and observe the Policies and Rules that you, and all members, have agreed to follow.  Amp't Up Fitness may, in its sole discretion, modify the Policies and Rules without notice at any time. It's your responsibility to know and follow the most current Policies and Rules. All approved signs posted in a club or on the premises shall be considered a part of the Policies and Rules of Amp't Up Fitness.

The following Polices and Rules replace all previous Policies and Rules.  If there is any conflict between these Policies and the posted club Rules, these Policies and Rules apply.  The current Policies and Rules are also available on the Amp't Up Fitness website at


Amp't Up Fitness seeks, enrolls and maintains memberships without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation or age. It is further club policy that no circumstance or conduct undertaken by club personnel shall have the effect of discrimination on the basis of any of the aforementioned classifications. All club members shall have full and equal access to the club facility. All members with disabilities shall be entitled to reasonable accommodations for their physical and mental impairments. Any member who believes that he/she is/has been treated unfairly on any of the aforementioned matters should first report to Amp't Up Fitness management or to call Amp't Up Fitness at 1 (780) 703-7478.


Please consult our Privacy Policies for a description of our practices with respect to collection, sharing and privacy of your personal information.  Both our Website Privacy Policy (covering information we collect through our website) and our general Privacy Policy (covering information we collect offline, such as when you sign up at one of our club) are located on our website at


You must check in at the front desk. You have two options forchecking-in to the club, either by (1) enrolling in the Keytag Check-in system which allows you to access the club with a keytag, or (2) bringing in an original photo ID*.  You are not required to enroll in the Keytag Check-in system, but if you choose to not do so you will need an original photo ID* to access your club.  *Photo IDs can be an original driver's license, state ID, student ID, military ID or passport.


Qualification and Notice Requirements: Amp't Up Fitness will only freeze your membership if you are in good standing, you have all initiation fees paid, you are current on your monthly dues, you provide at least ten days’ notice for a freeze request to allow Amp't Up Fitness to process your request, and you qualify for one of the three categories below:

Medical Disability: You must provide Amp't Up Fitness with verification from your physician stating your medical disability will prevent you from using Amp't Up Fitness facilities. The minimum term for a medical freeze is three months and the maximum is six months. 

Active Duty Military Transfer or Extended Volunteer Assignment: You must provide Amp't Up Fitness with a copy of your transfer, deployment or extended volunteer assignment orders. There is no minimum or maximum for assignment freeze. If you request a specific freeze term less than six months, your membership and monthly Electronic Funds Transfer ("EFT") or credit card charge will automatically resume at the end of the specified time. If you request a specific freeze term greater than six months, or you do not specify a freeze term, you must contact Amp't Up Fitness to reactivate. 

Temporary Employment Transfer: You must provide Amp't Up Fitness with verification from your employer, on company letterhead, that you are being temporarily transferred. The location of your transfer must be more than 50 kilometres from the Amp't Up Fitness location. The minimum term for a temporary employment transfer freeze is three months and the maximum freeze is six months. 

Extended Freeze: As a courtesy to our members, Amp't Up Fitness may approve or deny your request for an extended freeze for reasons other than those listed above. The maximum length of an extended freeze is 12 months. If Amp't Up Fitness does not receive notification to reactivate or further extend your freeze within 12 months, your membership agreement will be terminated. 

Dues During Freeze: Once Amp't Up Fitness approves a membership freeze no further dues will be collected with respect to such time and your right to use Amp't Up Fitness facilities is frozen or suspended, so Amp't Up Fitness can deny you access to any Amp't Up Fitness club during such freeze. In the event your membership is prepaid, the term of the prepaid membership shall be extended, without further dues, for the same period of the freeze. Except for military freezes greater than 6 months or unspecified, your membership will be reactivated and your monthly EFT or credit card charge will automatically resume at the end of your freeze period. 

Freeze Request Decisions: If your request does not conform to this Membership Freeze Policy, you will be notified that your request has been denied and your membership shall remain active unless cancelled.


Amp't Up Fitness encourages you to bring friends, relatives and business associates for a guest visit. We strongly recommend that you make an appointment for your guest's visit and a tour/orientation may be required. A guest must check in at the front desk, be at least 18, sign a medical and injury release form and pay a guest fee before using Amp't Up Fitness facilities (a parent or legal guardian may bring a 16 or 17 year old minor as a guest if the adult member agrees to sign the appropriate release forms). Amp't Up Fitness may restrict the number of guests and times you may bring guests. You must inform guests about these Policies.


Availability of Facilities: Amp't Up Fitness facilities or services, including but not limited to, classes, equipment, tanning salon, basketball, saunas, whirlpools or pools may have limited hours, be discontinued altogether at anytime, or be offered on a “first come first serve” basis. Amp't Up Fitness reserves the right to charge a separate participation or reservation fee for any or all of these facilities or services.  Use of Amp't Up Fitness facilities or services are authorized and limited pursuant to your membership agreement.

Conflicts Regarding Use: Please don't linger on the equipment because other members may want to use it. No member should monopolize the equipment or weights. If there is a sign-up list for the use of the equipment and a maximum time limit on its use then the directions for the use of the sign-up list are part of the club Rules and Amp't Up Fitness expects all the members to follow them. In short, observe gym etiquette. If there is a conflict over use, let Amp't Up Fitness management resolve it.

Sports Courts & Specialty Classes: Amp't Up Fitness has specific procedures and Rules and may charge you for the use of the sports courts and special classes. Please see the front desk or read the posted information for these activities.

Pool, Whirlpool, Sauna & Steam room: Amp't Up Fitness requires you to shower before using the pool, whirlpool, sauna or steam room. There are only lifeguards on duty at a few Amp't Up Fitness facilities.  Check clubs for further details.  The use of the pool, whirlpool, sauna or steam room are at your risk. While using the pool, you cannot jump lanes, dive or engage in horseplay. Lap swimmers have priority over casual swimmers.  You must also follow the specific Rules that certain Amp't Up Fitness clubs post regarding the use of the pools, whirlpools, saunas, and/or steam rooms in Amp't Up Fitness facilities.

Weights & Other Equipment: There are specific Rules posted regarding the use of the weights and other equipment in Amp't Up Fitness facilities. As a courtesy, please replace the weights on the rack after you use them and wipe off any benches after your use.

No Solicitation: Amp't Up Fitness facilities are provided for the private use of club members only and are not open to the public. Any solicitation within any club is absolutely forbidden. This includes, for example: solicitation for profit, political purposes or any other reason; use of petitions; distributing or posting leaflets, notices or advertising anywhere in a club facility; or leaving multiple copies of leaflets or other papers in any club.


You and your minor children must follow any such Rules or Policies and pay any applicable fees. To join, all minors need the financial guaranty of a parent or guardian and the parent or guardian must sign the membership agreement.

Minors Under 12: May not use 24 Hour facilities at any time and must be accompanied by a parent or guardian at all times when in the facilities, unless the minor is registered in Kids’ Club or participating in a 24 Hour approved youth program. If your minor child does not behave, 24 Hour may ask you to make other arrangements. 24 Hour does not permit children over six years old of the opposite sex in the locker rooms.

Minors 12 - 17: May use 24 Hour facilities without being accompanied by a parent or guardian if the minor is a member or a guest and their parent or guardian signed the financial guaranty and the membership agreement. 24 Hour reserves the right, in its discretion, to require that a parent or guardian accompany a minor.


Amp't Up Fitness provides lockers for members to use only while working out in the gym.  You should always use a lock to protect your property. Do not leave any valuable property in a locker at any time. Amp't Up Fitness is not responsible for any theft of or damage to your property. If you leave a lock on a locker while you're not in the gym, Amp't Up Fitness will consider your property abandoned and has the right to cut off the lock. If you leave your property, Amp't Up Fitness shall have the right to donate your property to charity.


No Alcohol, Drugs, or Smoking: You cannot engage in any activity at Amp't Up Fitness while under the influence of illegal drugs or alcohol. Amp't Up Fitness does not permit smoking, alcohol, or illegal drugs, including steroids, in any of its facilities.

No Weapons: No weapons of any kind are permitted in Amp't Up Fitness facilities.

Taking photos or filming of others is not permitted without their prior knowledge and consent, and under no circumstances is any photography or filming permitted within the tanning rooms, locker rooms, bathrooms, or sauna areas.

Food & Beverages: Amp't Up Fitness reserves the right to limit the consumption of food or beverages in workout areas.

Personal Training: No member may train another member for compensation. If Amp't Up Fitness determines that such training occurs at a Amp't Up Fitness facility, the trainer and/or trainee may lose their membership.

Outside Equipment: Amp't Up Fitness reserves the right, in its sole discretion, to limit or restrict the use of outside equipment in the club.


Amp't Up Fitness requires you to wear appropriate clothing and footwear while in its facilities. Here are general guidelines: gym shorts, T-shirts, jogging, aerobic and sweat outfits are all right for exercising or aerobics, but street clothes/shoes and jeans are not. Shower shoes and swimming suits are all right in the pool area, but cutoffs are not. Racquetball/basketball shoes are required on the courts. No street or black-soled shoes permitted. You must have a towel with you during workouts to protect and clean the machines you use.


While in Amp't Up Fitness facilities, Amp't Up Fitness does not permit and will not tolerate any inappropriate conduct. Such conduct includes, without limitation, using loud, abusive, offensive, insulting, demeaning language, profanity, lewd conduct or any conduct that harasses or is bothersome to members, guests or Amp't Up Fitness employees.


If any member or guest violates any of the Policies or Rules, Amp't Up Fitness will ask that person to stop or leave. A member’s violation of any of the Policies or Rules may also cause Amp't Up Fitness, in its sole discretion, to terminate that person’s membership and/or other agreements.


Use of steroids to increase strength or growth can cause serious health problems. Steroids can keep teenagers from growing to their full height; they can also cause heart disease, stroke, and damage liver function. Men and women using steroids may develop fertility problems, personality changes, and acne. Men can also experience premature balding and development of breast tissue. There are also civil and criminal penalties for the unauthorized sale, use, or exchange of anabolic steroids.